Brokerage Operations Manager

Overview

Our client is a full-service supply chain management company based in Cincinnati, OH. They specialize in matching shippers with dependable nationwide carrier partners. Their goal is to provide your business with the tools to support your supply chain, while working to reduce transportation costs, eliminate tactical roadblocks and deliver consistent quality. They have long-term reliable vendor partner relationships, and their network provides Flatbeds, Dry Vans, Refers and LTL services anywhere within the United States, Canada and Mexico.

They utilize modern transportation management software and technologies, driven by their people who have a desire to provide each customer with the right solution and service.

Brokerage Operations Manager

Job Type: Full-time;
Onsite

• Managing staff to TAI’s TMS workflow, ensuring that you and the Staff complete all daily tasks in a timely manner.
• Manage RMIS, ensure that all carriers are compliant 100% per our client’s processes before assigning loads.
• Carrier development, ensuring the best carriers are onboard with the best pricing/service secured.
• Ensure on-time performance, eliminate roadblocks for the clients, provide quality communication to clients and carriers to set us up to succeed.
• Manage carriers, not allowing carriers to control the team’s outcome.
• Offer solutions that fit the customers’ needs.
• Communicate and use independent judgment to determine driver/carrier capabilities for each load. All loads should be based on client needs.
• Strong problem resolution management & communication with staff and management.

• Minimum of 5 years of experience dispatching and assigning loads for dry vans, flatbeds, refrigerated, Box trucks and LTL Freight is required.
• Freight monitoring and tracking experience is required.
• Experience with carrier contracts, shipping contracts, sourcing new vendors and carrier selection.
• Maintain carrier profiles in a TMS system, carrier management tools, i.e., RMIS, TAI.
• Strong technology skills with TMS systems, load boards, carriers, and customer databases.
• Knowledge of DOT rules, regulations, and laws.
• Strong routing skills, lane optimization, rating knowledge.
• Strong telephone and computer communication skills.
• Excellent negotiation skills, which are beneficial to both parties and help us secure truck capacity, while making our client a preferred broker to their carriers, while providing the best rates to customers.
• Ability to market and sell services.
• Ensure strong customer service for all clients.

This position offers a competitive base salary.

Related to:

Freight, Freight Brokerage, Freight Delivery, Transportation Logistics, Logistics, Transportation, Transportation Brokerage, Trucking, Trucking Brokerage, Truckload Brokerage, Supply Chain, Supply Chain Solutions, 3PL, Third Party Logistics, Shipping, Non-Asset, Non-Asset Brokerage, OTR,Dryvan, Dry Van, Box Trailer, Dry Goods Shipping, Non-Perishable Shipping, Container, Long Haul, Short Haul, Tractor Trailer,TL, Truckload, FTL, Full Truckload, Truck Load, Semi, Tractor-Trailer,LTL, Less Than Load, Less Than Truckload, Partial Load, Partial Shipment, Parcel, Small Parcel,freight operations, customer service, tracking, tracing, pricing, planning, driver dispatching, post-delivery, transactional freight, shipment, delivery,Manager, Management, Supervisor, Team Lead, Team Management, Middle Management