Associate Director Lawrence . Dowdy Multicultural Center; SUA

Associate Director

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's Lawrence

A. Dowdy Multicultural Center invites applicants for the position of Associate Director.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, selected post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities.

The Lawrence

A. Dowdy Multicultural Center promotes holistic student success and development at West Chester University by implementing collaborative co-curricular experiences that promote multicultural awareness, create a sense of belonging, affirm cultural identity, and empower students to challenge systems of oppression. Reporting to the Director of the Lawrence

A. Dowdy Multicultural Center, the Associate Director assists with developing, implementing and facilitating programs, services and resources to promote success for multicultural students attending West Chester University.

The ideal candidate will demonstrate excellent customer service skills; team-oriented: strong organizational skills; the ability to manage multiple priorities in a fast-paced and high-volume environment; technology proficiency; and the ability to effectively communicate in writing and verbally and interact dynamically with a variety of constituents. They will be a clear and engaging communicator who takes initiative, approaches challenges thoughtfully and contributes to continuous process improvement.

Responsibilities include:

• Coordinate the DMC's Peer Mentoring Program to enhance student retention and success
• Develop materials and marketing plan to recruit undergraduate student paraprofessionals to be Peer Mentors
• Recruit and engage new students to participate as mentees
• Coordinate hiring, orientation, training, development and performance of Peer Mentors
• Plan, implement and manage the programs and outreach activities
• Monitor the academic performance of Peer Mentors and mentees, and provide appropriate follow-up and referrals
• Assess and evaluate the effectiveness and learning outcomes for all aspects of the Peer Mentor Program
• Manage data and prepare reports related to the Peer Mentor program and other Dowdy Multicultural Center initiatives
• Coordinate assigned signature programs and events or special initiatives as assigned by the director
• Collaborate with campus constituents and community partners
• Provide support for student concerns
• Serve on University committees as assigned
• Keep current on relevant emerging issues and trends through professional development
• Assist with strategic planning, reporting and departmental assessment efforts
• Manage assigned program and initiatives funding
• Establish a strong community of support to provide students with educational information through DMC initiatives
• Increase awareness of relevant community issues
• Perform other duties as assigned