West Chicago, Business Support Specialist

The City of West Chicago is excited to announce a new position within our growing Business and Community Relations Department. We are hiring our first Business Support Specialist, a key role that will strengthen the City’s support for local businesses and contribute to major economic development initiatives already underway.

As the Business Support Specialist, you will work closely with a collaborative, service-oriented team responsible for economic development, communications, special events, and cultural programming. You will serve as a primary resource for local businesses, assist with business registration and licensing, maintain business and property data, and support outreach efforts that help West Chicago’s business community thrive.

The first year will include hands-on involvement in several high-profile projects, including developing and launching an improved business registration platform, developing the commercial property and vacancy inventory, assisting with updated incentive programs, supporting business retention visits and quarterly reporting, and re-launching key business communication tools such as the Business E-Newsletter and business spotlight features.

Together, these initiatives offer a meaningful and varied portfolio of work that blends relationship-building, project coordination, data management, communication, and hands-on engagement with the business community.

We are seeking a strong bilingual candidate who is organized, service-oriented, comfortable with data and communication tools, and enthusiastic about supporting businesses, improving processes, and building relationships. This role is ideal for someone who wants to contribute to a supportive, mission-driven team environment, see the impact of their work in real time, and help shape a new position that will support a growing and evolving community.

If you are motivated by community impact and want to help build a stronger, more connected business environment in West Chicago, we encourage you to submit your cover letter and resume for consideration.

The Business Support Specialist provides operational and relationship-focused support to the City’s business community. This position coordinates the City’s business registration and licensing processes, maintains accurate data on business activity and available properties, supports business outreach and retention efforts, and contributes to business-focused communications and reporting. Working collaboratively with the Business & Community Relations team, the Specialist ensures that businesses receive responsive assistance and helps connect them with City resources, incentive programs, and opportunities for growth.

This role supports the implementation and tracking of the City’s economic development initiatives.

This is a full-time benefitted position. The full hiring range for this position is $79,899.00 – $.