Senior Loyalty Program Support Lead
Listed on 2026-10-07
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Entertainment & Gaming
Customer Service Rep
Publicis Digital Experience in the United States is seeking a Lead Program Support Specialist for the Loyalty Line of Business to act as the escalation point for the contact center’s offline support and to resolve complex consumer and dealer issues.
You will manage cases, provide updates, de-escalate when needed, and prepare status reports for leadership. Strong communication, multitasking, and 3–5 years in customer service are required.
We invite applications for the Senior Loyalty Program Support Lead position located in West Chicago, IL, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Loyalty Program Support Lead role in the description above.
We appreciate your interest in this position.
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