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Digital CX Insights Lead & Strategy

Job in West Chicago, DuPage County, Illinois, 60185, USA
Listing for: U.S. Bank
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    Data Analyst, Digital Marketing, Digital Media & Production
Salary/Wage Range or Industry Benchmark: 93000 - 109000 USD Yearly USD 93000.00 109000.00 YEAR
Job Description & How to Apply Below
Position: Digital CX Insights Lead for Growth & Strategy

U.S. Bank is seeking a Digital Insights Program Manager to turn customer feedback into actionable insights that shape CX strategies and product roadmaps. You will design measurement programs, partner with multiple lines, and deliver dashboards and reports that reveal satisfaction drivers and growth opportunities.

This role emphasizes strategic analysis, storytelling with data, and strong collaboration across teams to drive measurable customer impact.

Are you ready to take on the Digital CX Insights Lead for Growth & Strategy role at U.S. Bank?

This is an excellent role to take on the Digital CX Insights Lead for Growth & Strategy role at U.S. Bank.

As a Digital CX Insights Lead for Growth & Strategy, you will play an important part at U.S. Bank in West Chicago, IL, United States.

We invite applications for the Digital CX Insights Lead for Growth & Strategy position located in West Chicago, IL, United States.

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