Branch Leader , II or III West Columbia Main

Branch Leader I, II or III – West Columbia Main

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Regular

Language Fluency:
English (Required)

Work Shift:

1st shift (United States of America)

The branch leader has responsibility for managing all aspects of the assigned branch. Responsibilities include driving branch performance, leading, coaching and managing staff; business development; ensuring compliance with internal controls, operational procedures and risk management policies; managing human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions and workforce scheduling; and may be cross‑trained to assist with teller transactions as needed.

• Promote a positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies. Drive the growth of Small Business expertise through branch routines of face‑to‑face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face‑to‑face appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Lead, grow, coach and motivate teammates to fulfill the Purpose, Mission and Values for clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners. Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics, and ensure that all required training is completed by the entire team. Proactively collaborate with all IRM and key line‑of‑business partners to promote One Team culture within the branch.
• Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings and performance counseling including disciplinary actions for all members of the branch team.

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
• Ability to inspire, lead and coach others.

• Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
• Graduate of Internal Leadership Development Programs.

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings…