Quality Director

Responsibilities

• Define and monitor goals, KPIs, and objectives for the Quality Management department.
• Develop, establish, and implement quality procedures and standards.
• Lead certification activities and ensure compliance with ISO 9001 and other applicable standards.
• Prepare for and maintain ISO certifications and annual requalification audits.
• Qualify products, monitor tests, and drive operational excellence.
• Conduct risk management and implement corrective and preventive actions.
• Lead internal projects focused on process improvement, efficiency, and production support.
• Define, document, and audit processes to ensure effectiveness and compliance.
• Ensure quality-related practices support manufacturing, registration, product development, and engineering.
• Work closely with operations to identify bottlenecks, perform root cause analysis, and implement improvements.
• Conduct and lead quality awareness training.

• Implement and maintain Quality Assurance strategy and continuous improvement programs.
• Ensure production processes meet defined quality standards.
• Ensure plant processes comply with quality systems and regulatory requirements.
• Lead analytical projects with operations to support continuous improvement.
• Oversee supplier development activities.
• Analyze quality concerns, perform expert-level investigations, and evaluate corrective actions.
• Manage and communicate quality plans and expectations across teams.
• Maintain and implement procedures, specifications, and documentation.
• Organize mitigation measures for customer complaints and ensure cross‑functional corrective action completion.
• Responsible for supplier visits, supplier audits, and supplier quality evaluations.

• Implement manufacturing standards and process knowledge.
• Conduct skills gap analyses and identify continuous learning needs.
• Support coaching and mentoring programs to strengthen plant knowledge and quality acumen.

• Bachelor's Degree in Engineering, Manufacturing, Industrial Technology, or related discipline (required).

• 10+ years of professional experience in Quality Management within a manufacturing environment.
• Experience in assembly operations (sheet metal preferred).
• Strong background in supplier quality, supplier audits, and supplier development.
• Experience preparing for and maintaining ISO certifications (ISO 9001 required).
• Hands‑on experience conducting process audits and product audits (APQP / PPAP, CAPA, etc.).
• SAP experience preferred.

• Six Sigma Green Belt or Black Belt.

• Strong process improvement / continuous improvement skills (LEAN, Six Sigma, DMAIC).
• Practical experience using quality analytical tools including Root Cause Analysis, Fishbone Diagrams, 5Y, 5S, Pareto Analysis.
• Competent in GD&T (Metric system).
• Strong understanding of APQP / PPAP, equipment validation, NRTL / UL standards.