Restaurant Shift Leader; Part-Time South Carolina

Overview

Restaurant Shift Leader (Part-Time) job th Carolina.
Pay Range: $16.00 - $17.00 / hour
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!

• Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.
• Complete all training requirements including:
  Zaxbys Shift Leader Development Plan;
  Food Safety Certification; any additional training required by Zax LLC.
• Creates a culture of high-performance and trains and coaches team members to meet all company standards.
• Mentor, coach and develop team members and communicate performance concerns to your General Manager.
• Prioritizes the guest and team member experience and resolves complaints and concerns in a friendly and respectful manner.
• Create and maintain a positive culture and healthy team morale through recognition and leading by example.
• Communicates shift goals and motivates team members to meet goals and perform to their highest ability level.
• Delegates tasks to team members and supervises performance during a shift.
• Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures.
• Ensure service, product quality, and cleanliness standards are consistently upheld.
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations.
• Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
• Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary.
• Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction.
• Plans shift duties and ensures opening and closing duties are complete.
• Collaborates with management team to develop goals and reports back to management on goal progress.
• Ensure processes, policies, and procedures are properly followed throughout daily operations.
• Follows company cash management policies.
• Maintain compliance with federal, state, and local laws and guidelines.
• Utilize management tools and keep neat, accurate, and current records.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• Ensure the team works safely and follows all safety guidelines and procedures.
• Immediately report all human resources and risk management concerns to your General Manager and District Manager.
• Escalate other concerns to your supervisor when appropriate.
• All other duties necessary to ensure restaurant operations function properly.

• Must be 18 years of age or older
• Must have reliable transportation
• Available to work 9 to 28 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
• Leadership experience preferred

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment