Receptionist, Administrative​/Clerical

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Our Company

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we’re curious, creative, and always on the move.

If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work and play, our door is always open.

A Typical Day

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional / Receptionist means you’ll focus on how to wow clients now and in the future.

It would be even better if you also had

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

What you’ll bring to the team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Your Expertise

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with ability to use Microsoft Office

Why work for us

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan

The Community You Will Join

At H&R Block we remain committed to building a connected culture. You will be immersed in an exceptional work environment that is recognized worldwide. You will also be surrounded by colleagues who support each other’s growth.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace.

Pay Range

$11.00 – $27.00 / hour.

Sponsored Job

#5178

Seniority level:
Not applicable.

Employment type:

Full‑time.

Job function:
Administrative.

Industry: Retail.

Location:

West Covina, CA (also Los Angeles area). Salary range: $60,000 – $240,000 (varies).

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