Restaurant Manager -El Torito

ETU West Covina, CA 7027
3133 E Garvey North
West Covina, CA 91791, USA

Join the XRG Team:
Where Passion for Hospitality Meets Limitless Opportunities!

At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!

• Competitive Pay and Partner Perks: Your hard work deserves recognition. The range for this position is $68,000-$78,000 depending on experience.
• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
• Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.
• Career Growth Opportunities: We thrive on promoting from within, fostering #Xperience Real Growth  for every team member.
• Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.
• Employee Referral Program: Share the joy of being part of the XRG team with others.
• Safety & Compliance
  
  Incentives:
  
  Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.
• Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.
• Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.
• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!

The Restaurant Manager is responsible to oversee and direct the seamless running of the restaurant and supervising all team members. The Restaurant Manager must take the lead when the General Manager is off duty, provide highly efficient and effective service while ensuring that all financial and statutory requirements are met, as well as ensuring the delivery of outstanding service to our guests.

• Coach, develop, and lead by example
• Ensure staff is properly equipped with the tools to complete their tasks
• Touch tables ensuring guest satisfaction
• Recognize and cultivate regular guests and repeat business
• Create an environment of trust and mutual respect
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
• Manage staffing levels and controllable costs ensuring they are in line with budget
• Ensures that private events, catering, and banquets are successfully executed
• Adhere to company’s cash handling procedures
• Ensure that all equipment is kept clean and in excellent working condition
• Complete nightly logs and manager reports
• Responsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development and terminations
• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
• Possess complete understanding of the employee handbook and adhere to the regulations contained within it
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Ensure complete and proper checkout procedures
• Assists and/ or completes additional tasks as assigned

• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state…