Hollister - Key Lead, West Covina

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and

The Key Lead is responsible for ensuring all customers receive quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

• Open and Close routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12‑16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• During peak time frames, hours will increase to support the needs of the business.

• High School Diploma or G.E.D. equivalent (preferred).
• At least one year of retail experience (preferred).
• No prior supervisory or managerial experience required.
• Customer focus, communication, interpersonal interaction.
• Fashion trend knowledge, outgoing, assertiveness, adaptability/flexibility and stress tolerance.
• Poise & ambition, multi‑tasking, applied learning, work ethic, omni‑channel services.

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in benefits programs designed to fit you and your lifestyle. The starting rate for this position is $19.70 per hour (recruiting pay range $19.70‑$19.70 per hour). Competitively, the company offers:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for career advancement
• Opportunity to become a Brand Affiliate
• Training and development

Abercrombie & Fitch Co. is an Equal Opportunity employer.