Business Analyst

What You Can Expect In This Role

Responsible for investigating and identifying options to improve business systems, connecting the needs of the business with the use of IT. Perform analysis activities consistent with business analysis techniques. Work as a liaison among stakeholders across business units in achieving business objectives within different project methodologies in a concise and streamlined manner. Accountable for initiatives that involve multiple business functions with a moderate level of business risk.

• Act as a liaison to project team, agile team, product owner and stakeholders on initiatives, enhancements, technical capabilities and production support with moderate supervision. Efforts may cross multiple agile teams, impact multiple business units and functions and are time critical to the organization.
• Develop business analysis plan approach, create lean business cases, gather requirements and create user stories with diagrams and acceptance criteria. Communicate plan for each work assignment. This process requires complete transparency and collaboration with all parties, including business teams and IT.
• Define the organization’s goals in relationship to assigned work. Use collaboration and investigative analysis to identify accurate requirements.
• Analyze Current State Processes and Systems using a variety of techniques including Data-flow Diagrams, Functional Decomposition, Interviews and Analysis of Metrics and Key Performance Indicators.
• Define the future state of initiatives for both internal and external Stakeholders and advocate on behalf of all stakeholders.
• Highly skilled in using a variety of techniques like User Stories, Use Cases, and Diagrams in requirements documentation.
• Work closely with Business Partners and Product Owners at all levels in the organization to proactively define business requirements, complete backlog refinement define acceptance criteria and collaborate with other stakeholders related to requirements.
• Facilitate creation and documentation of abstract models depicting enterprise capability maturity and structured process improvement events, such as Value Stream Mapping.
• Display critical, quality-oriented and skeptical thinking at an initiative level with the ability to clearly define Business, Stakeholder solutions Functional and Non-Functional stakeholder solutions and transition requirements.
• Act as the subject matter expert in using different elicitation and documentation techniques. Mentor less experienced team members on all Business Analysis activities and in using different techniques.
• Manage initiative scope and risks by negotiating solutions and effectively communicating with the Project Manager, Scrum Master and Product Owner in a timely manner; make recommendations for product enhancements.
• Identify risks and coordinate with the teams and stakeholders to mitigate effectively.
• Participate in initiatives utilizing external consultants while being cognizant of the need for different communication styles and processes.
• Manage customer-facing issues and oversee the successful escalation and assignment of issues related to business requirements delivery.
• Partner with technical development staff and Quality Assurance to confirm understanding related to requirements. Collaborate with other team members during technical design and test planning to insure overall coverage and understanding.
• Act as a liaison between Business Users and IT to ensure constant communication cycle with stakeholders throughout the life of the initiative.
• Manage initiatives from ideation to implementation with proactive follow-up with stakeholders to confirm objectives were met, remaining flexible and adjusting to multiple tasks and circumstances.
• Ensure that appropriate documentation is kept current and meets all internal controls requirements related to content and approval.
• Proactively manage change throughout the lifecycle of the initiative by communicating with team, evaluating impact, updating documentation and negotiating alternatives.
• Develop business analysis standards by reviewing and editing standard operating procedures for SFG member companies.
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