Vendor Manager

What You Can Expect In This Role

Develops, manages, and fosters relationships with vendors providing complex and/or high value services and goods, including performance monitoring and feedback, contract audit, and complex escalations.

• Manage vendor relationships and serve as the primary point of contact with vendors providing complex and/or high value goods and services.
• Leading the due diligence and evaluation process for potential new vendors.
• Monitoring and auditing vendor performance, service level statistics and scorecards, compliance, contractual obligations, conducting root‑cause analyses, providing vendors with feedback and direction, and developing and implementing remediation plans.
• Responding to vendor requests for information.
• Serve as the second‑tier triage and resolution contact for escalated and/or complex vendor service, administration, billing, and communication issues.
• Serve as a SME liaison with sourcing team on the RFP/RFI/RFQ processes, including reviewing and approving complex Statements of Work, contract amendments, renewals, and amendments in collaboration with legal partners and business stakeholders.
• Provide vendor management leadership with performance, spend, and compliance results, insights, and recommendations.
• Provide SME input and recommendations on SFG vendor management policies, practices, procedures, tools and systems; collaborate with vendor management team on process implementation, oversight, documentation, and maintenance.
• Provide training, mentorship and SME support to teammates in previous level vendor management teammates.

• Undergraduate degree in a business‑related field, or equivalent combination of education and experience preferred.
• 5‑8 years’ experience in a procurement environment, including 2 years in a vendor management role preferred.
• Ability to manage complex vendor relationships and influence senior stakeholders.
• Advanced knowledge of procurement and contract management principles, contract law, and contract language, terms and conditions.
• Advanced business acumen, judgment, and decision‑making skills.
• Advanced ability to manage multiple vendor relationships, and negotiate contractual terms.
• Advanced analytical and financial evaluation skills.
• Advanced acumen in vendor risk assessment and performance management practices.
• Excellent organizational, communication, and stakeholder management skills.
• Excellent written, verbal and interpersonal communication skills, and relationship building skills.
• Ability to identify process improvements and implement practical solutions.
• Ability to thrive in a fast‑paced environment with fluctuating priorities and deadlines.
• Proficiency with sourcing and contract management systems.
• Ability to mentor and train team members in previous level roles.
• May be required to travel to a company office or location other than your normal workplace for trainings, meetings, conferences or to support business needs.

Criminal background check required.

• Sammons Financial Group offers a competitive benefit package that includes:
  Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay.
• Our Employee Stock Ownership Plan (ESOP) is a 100% company‑funded retirement plan, so you can save for retirement without contributing a penny of your own paycheck.
• Healthy balance between work and personal lives. Friday afternoons off all year long, competitive PTO, and generous number of paid holidays.
• Our incentive program for defined goals subject to eligibility and performance. Monetary rewards are based on individual and/or overall company performance.
• Colleagues who support one another, model our core values, and drive our healthy, high‑performing culture.

USD $76,158.00 - USD $ /Yr. Range includes data points from multiple labor markets. Specific range is dependent on the labor market where the incumbent will be hired to perform the position. Starting salary is dependent on candidate qualifications and experience. For a narrower salary range specific to your labor market, please inquire.

At this time, we’re not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role (This includes, but is not limited to students on F1‑OPT, F1‑CPT, J‑1, etc.)