Director of Client Success & Renewal Operations
Listed on 2026-10-10
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Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Get Hired, Inc. seeks a Customer Success leader to own the post-sale client experience, run renewals with clarity, and build a scalable operating rhythm. The role focuses on operational excellence and benefits fluency, with the rest teachable.
You will coach the Client Success + Service team, create playbooks and reporting, manage year-round renewal cycles, handle escalations, and partner with Sales to retain and grow accounts after the sale.
Our organisation is growing, and we are hiring a Director of Client Success & Renewal Operations in West Des Moines, IA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Client Success & Renewal Operations role in the description above.
We appreciate your interest in this position.
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