Member Experience Specialist - Front Desk & Sales
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual -
Sales
Customer Success Management, Bilingual
Planet Fitness in West Des Moines is seeking a Customer Service Representative to create a positive member experience by delivering a superior level of customer service to members, prospective members, and guests.
You will greet and assist at the front desk, handle phone inquiries, give tours, assist with member check-ins, sign-ups, cancellations, and update member accounts. You will escalate issues to the Club Manager when needed and help maintain a clean, welcoming club environment.
The Member Experience Specialist
- Front Desk & Sales position in the Management & Operations, Sales field is open for applications.
As a Member Experience Specialist
- Front Desk & Sales, you will play an important part at Planet Fitness in West Des Moines, IA, United States.
We invite applications for the Member Experience Specialist
- Front Desk & Sales position located in West Des Moines, IA, United States.
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