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Customer Experience Specialist - Inbound

Job in West Des Moines, Polk County, Iowa, 50265, USA
Listing for: Farm Bureau Financial Services
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist - Inbound Support

Farm Bureau Financial Services is seeking a Customer Experience Representative I to join our team. You’ll provide exceptional first-call resolution for agents and customers from our inbound contact center, with emphasis on billing, policy service, and system support.

We value teamwork and initiative. The role requires a high school diploma, strong communication, and the ability to work from our West Des Moines corporate location, with hours during and after training and a shift from 8am to 7pm

This is an excellent position to take on the Customer Experience Specialist
- Inbound Support role at Farm Bureau Financial Services.

We would love to welcome a new Customer Experience Specialist
- Inbound Support to our team in West Des Moines, IA, United States.

For the Customer Experience Specialist
- Inbound Support position at Farm Bureau Financial Services, we are reviewing applications now.

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