Sales Manager

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Smash Park, a leading eatertainment brand, is seeking an experienced and dynamic Sales Manager to join our West Des Moines team.

What we do: We Deliver Fun.

Who we are: We are passionate, thoughtful, and competitive professionals who are obsessed with serving others.

What’s important to us: Living the +1. Giving our team members & guests everything they expect plus a little more.

Why us? You will experience what it's like to play and grow on a winning team!

• Responding to a large and consistent volume of email, phone and drop-in inquiries about booking a private event in a welcoming and positive way.
• End-to-end communication with the guest scheduling the event to ensure all questions are answered.
• Providing education and consultation to guests regarding the plethora of options including reservations for pickleball courts, game courts, canopy’s, catering, etc., to sell each guest the perfect option for them.
• Answering questions that guests have regarding drinks, food, the game of Pickleball, or other questions about our awesome venue.
• Creating documents that communicate necessary details to all internal parties impacted.
• Communicating and working closely with other team members to ensure events play out as each guest expects.
• Seek feedback after events and identify ways to improve; share feedback with the team.
• Track event key performance areas and identify items to work on for future events.

• You enjoy working independently and you’re self-motivated.
• You don’t mind sitting the majority of the day responding to emails, phone calls and voicemails.
• You have extraordinary people skills, take pride in your work, and enjoy creating positive and memorable experiences for your customers.
• You are highly organized and enjoy creating and improving processes and supporting tools.
• You thrive on multi-tasking in a very busy environment and you’re easily able to work under strict deadlines.
• You are patient, level-headed and cool under pressure.
• You pay attention to details. Anything worth doing is worth doing right every single time; you stay focused and nothing falls through the cracks on your watch.
• You communicate clearly; you speak eloquently; you can explain just about anything to anyone, and you’re comfortable communicating with all types of people and personalities.

• Maintains an in-depth knowledge of venue, menus, vendors, and operations as they pertain to sales and property rentals.
• Coordinates event details such as space requirements, food and beverage menus, and game rental requirements with clients.