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Senior Client Lead, Digital Banking

Job in West Des Moines, Polk County, Iowa, 50265, USA
Listing for: Bank Iowa
Full Time position
Listed on 2026-10-06
Job specializations:
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Senior Client Experience Lead, Digital Banking

Bank Iowa is seeking a Senior Client Experience Specialist to lead the CX team in our digital branch operations, delivering outstanding service to current and prospective clients.

You will manage multi-channel communications (phone, chat, email, secure messaging), resolve complex issues, and promote our digital banking products while opening new accounts and supporting online account setups. The role blends hands-on client service with leadership and training responsibilities.

The Senior Client Experience Lead, Digital Banking position in the Finance, Management & Operations field is open for applications.

The advertised compensation is 55.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Client Experience Lead, Digital Banking role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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