Food Service Associate Lead

Join to apply for the Food Service Associate Lead role at Mercy One.

You will provide leadership, accountability and are responsible for leading and daily operation of the Patient Services area of Clinical Nutrition Services. Responsible for monitoring and maintaining compliance with regulatory and accrediting agencies and safe food handling. Supervise staff.

Employment Type: Full time

Shift: Full time

• Supervises Dietary Service staff in preparation of cold menu items, assembly of patient meal trays and service of patient meals and related activities for patients of all ages. Supervises staff in all areas of Dietary Services as needed.
• Maintains productivity within budgetary limits.
• Requisition s foods and supplies; calculates amounts of foods to prepare. Responsible to maintain expenses within budgetary limits.
• Knowledgeable of operation of cash register; inputs menu and pricing daily; counts money and secures for deposit. Responsible for accurate cash handling procedures for Dietary Services.
• Inspects equipment and department for safety, code compliance, sanitation and operation, reports compliance issues or malfunctions to Director and Maintenance.
• Documents issues and resolutions.
• Coordinates and maintains temp logs as appropriate on equipment, production and patient foods. Documents findings, files in organized manner. Documents issues out of compliance and resolution.
• May complete initial departmental orientation of staff.
• Responsible for completing supply requisitions, special function requisitions, signing packing slips, and galley usage. Tracks utilization statistics of departmental activities and maintains documentation.
• Fills in at staff position or other Supervisory positions as needed and/or requested.
• Responsible to ensure nourishments and tube feedings are accurately prepared, labeled, and delivered.
• Monitors to ensure gallies in patient care areas are stocked efficiently, clean, stock rotated, labeled, dated, covered, expired products removed and temperature of equipment is monitored and recorded as required by regulatory and accrediting agencies.
• Documents after hour meals and wasted food.
• Monitors inventory levels, notifies appropriate supervisor or Director of concerns or issues.
• Monitors accuracy and timeliness of quality of patient meals produced and delivered.
• Inspects Trayline assembly to ensure accuracy of patient meals prepared.
• Contributes to a smooth, non‑stop customer service operation providing high quality food services to ensure the needs of the customer are met.
• Completes quality control monitors and documentation to ensure delivery of high quality food services and regulatory requirements are met.
• Begins meal service promptly and according to schedule. Monitors preparation, production, and time of delivery of patient meals.
• Resolves patient/customer complaints/concerns or refers as necessary to management.
• Completes other duties as assigned to meet the goals and objectives of the department and organization.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Mid‑Senior level

Full‑time

Management and Manufacturing

Hospitals and Health Care