Associate Manager Clinical Support, CareBridge

Anticipated End Date:

Position Title: Associate Manager Clinical Support, Care Bridge

Location: Virtual – Associates work full‑time from home, with required in‑person training as needed.

Work Shift: Monday – Friday, 10:00 am to 7:00 pm (CST)

• Serve as a subject matter expert in administrative and operational processes.
• Assist in problem solving complex issues and cases, such as provider calls, e‑services, and authorization issues.
• Answer calls from providers and members and respond to phone inquiries.
• Oversee out‑of‑network and chart review administrative processes.
• Streamline processes to ensure productivity and accuracy.
• Collaborate with internal departments on special projects and reporting.
• Hire, train, coach, counsel, and evaluate performance of direct reports.

• High school diploma or equivalent with experience in the health field, or an equivalent combination of education and experience.

• People leadership experience highly preferred.
• Experienced Medical Office Manager.
• BA/BS degree in human services preferred.

Manager

1st Shift (United States of America)

MED >
Clinical Quality (Non‑Licensed)

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.