Retail Human Resources Intern - Summer

Position: Retail Human Resources Intern - Summer 2027
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* Job Description:

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* Job Title:

** Retail Human Resources Intern
** Department:
** Grocery
* * FLSA:
** Hourly
* * Revision Date:
** 07/2026
** About Hy-Vee
** At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
** The Role and Why It's Important
** The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team.

If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.
** What You'll Do
** No two days are exactly the same, but here's what you can expect:
* Complete the Retail Human Resources Activity Book within the 10-week program
* Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters
* Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores
* Support the hiring process including interviewing and placement of specified positions
* Assist with conducting new employee orientations and training
* Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins
* Handle customer complaints and assist with follow-up and thank-you correspondence
* Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
* Assist customers with finding products, reaching items, and carrying heavy purchases
* Attend weekly staff meetings and assistant manager meetings
* Answer phone calls and provide friendly, helpful service to customers who call
* Handle confidential employee records and sensitive information with strict discretion
* Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
* Assist in other store areas and take on special projects as needed
* You'll receive direction and support from:
Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor
** Your Skills
** To be successful in this role, you'll need to be able to:
* Communicate clearly and professionally in writing and verbally with employees and customers
* Build relationships and interact with people in a friendly, professional manner
* Use logical thinking to solve problems and identify practical solutions
* Work comfortably with computer systems including word processing, spreadsheets, and email applications
* Currently pursuing a degree in an applicable field required
** Reporting Relationships
**** Accountable and

Reports to:

** Store Director, Store Manager, and HR Manager
** Education and Experience
*** Currently pursuing a degree in an applicable field required
** Physical Requirements
*** Physical activity is incidental to the core duties of the role
* Occasionally walk the floor or facility to observe operations, staff, or product
* Where applicable to the role: ability to occasionally handle product for demonstration purposes
* No regular lifting, carrying, or physical exertion required
** Working Environment
** This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile, apply today.
* Employment is contingent upon the successful completion of a pre employment drug screen.
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