ERP Consultant II

Job Type

Full-time

This position is responsible for providing business consulting, implementation, and support service activities focused on Microsoft ERP solutions and related third‑party products to Heartland’s clients, leading and managing those implementations. The role requires a strong understanding of accounting, significant computer/technology understanding, and diverse industry business‑process experience. It also involves presales/sales opportunities, overall brand‑building, and assisting in the success of the ERP Team.

• Address business problems by gathering information, analysing, prioritising and evaluating options, and then architecting integrated use of technologies to solve those problems.
• Train and support users using Microsoft ERP Solutions and related tools, both remotely and onsite. On‑site work may include early‑morning or late‑evening visits, and occasional overnight stays.
• Build and maintain strong, loyal, long‑term client relationships, manage implementations, guide other consultants, and act as a trusted business advisor.
• Apply proper accounting standards in planning and design decisions for setup, process‑design flows, transactional testing and posting methodologies.
• Develop general business and industry‑specific knowledge of innovative, “best‑practice” procedures and techniques to assist clients in identifying and solving problems.
• Lead presales discovery and presentations (demonstrations); manage preparation and presentation of proposals.
• Identify client needs and related opportunities that can be addressed through services and products provided by Heartland Business Systems.
• Maintain current vendor/industry certifications and stay current on new products and solutions by utilizing professional networks.
• Work in and model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.
• Achieve a minimum of 1,250 billable hours per fiscal year, balanced against professional development and presales support.

• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Adaptability – Ability to adapt to change in the workplace and accept responsibility for actions.
• Ambition – The drive to achieve personal advancement.
• Assertiveness – Ability to act in a self‑confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Conflict Resolution – Ability to deal with others in an antagonistic situation.
• Customer Orientation – Ability to take care of customers’ needs while following company policy.
• Decision Making – Ability to make critical decisions while following company procedures.
• Goal Orientation – Ability to focus on a goal and obtain a pre‑determined result.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Innovation – Ability to look beyond the standard solutions.
• Motivation – Ability to inspire oneself and others to reach a goal and perform to the best of their ability.
• Presentation Skills – Ability to effectively present information publicly.
• Relationship Building – Ability to effectively build relationships with customers and co‑workers.

• 6 years of experience working with operational accounting, product distribution and fulfillment, warehouse management, manufacturing, or other related business processes.
• 4 years of experience providing business consulting services, supporting business systems, or implementing accounting/ERP systems.

• 4 years of previous experience working with ERP manufacturing modules.
• 2 years of experience working with Microsoft Dynamics 365 Business Central.

• Bachelor’s degree in a relevant field of study or equivalent work experience.
• Advanced MS Office skills (e.g., Word templates, Excel Pivot tables, SQL queries).
• Solid understanding of financial reporting concepts and standard bookkeeping procedures.

• Master’s degree in a relevant field of study.
• CPA and/or other relevant professional organization certifications.

Equal Opportunity Employer – Including Disabled and Veterans.