More jobs:
Lead Datacenter Technician
Job in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-10-16
Listing for:
Insight Global
Full Time
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
We are seeking a Technical Team Lead to support a team of contract technicians in a fast-paced data center environment. This individual will serve as the primary point of contact for the contract team, helping coordinate daily operations, onboarding, staffing, workflow execution, and communication between technicians and leadership.
Core Responsibilities- Demonstrate a solid understanding of assigned projects and operational workflows.
- Apply technical knowledge to support successful project execution.
- Assist technicians with workflow questions and provide process guidance as needed.
- Communicate task assignments, expectations, and deliverables to contract technicians as defined by management through daily and weekly meetings.
- Monitor technical workflows and staffing-related issues, escalating concerns when necessary.
- Identify potential obstacles and provide solutions whenever possible.
- Follow established escalation processes for issue resolution.
- Monitor technician attendance, call-offs, and time-off requests.
- Coordinate staffing coverage to maintain workflow continuity.
- Partner with management to address staffing needs and resource allocation.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×