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IT Support Technician II - MSP Helpdesk & Networking

Job in West Des Moines, Polk County, Iowa, 50265, USA
Listing for: Heartland Business Systems, LLC.
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, Network Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Heartland Business Systems, LLC. is seeking an IT service professional to support desktops, applications, servers, networking, and firewall equipment on our managed services team.

You will handle ticket alerts, monitor requests, and respond to clients in accordance with SLA while delivering reliable technical and customer-focused service. The role emphasizes teamwork, proactive maintenance, on-call rotation with additional compensation, and opportunities to contribute to documentation and

We invite applications for the IT Support Technician II - MSP Helpdesk & Networking position located in West Des Moines, IA, United States.

Join us at Heartland Business Systems, LLC. as our next IT Support Technician II - MSP Helpdesk & Networking in West Des Moines, IA, United States.

We are currently recruiting a IT Support Technician II - MSP Helpdesk & Networking for our team in West Des Moines, IA, United States.

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