Experienced Catastrophe Claims Representative

Overview

Auto-Owners Insurance is seeking experienced catastrophe claims representatives. There are multiple positions open across the 26 states we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
• Familiar with insurance coverage by studying insurance policies, endorsements and forms.
• Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience or comparable experience
• Field claims experience with multi-line property and casualty claims and wind/hail
• Proficient with Xactimate software
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license
• Military experience is considered

Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.

Carry and climb a ladder as part of physical demands.

Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law. Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.