Sr. Claims Specialist

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BITCO Corporation, headquartered in Davenport, IA, is currently seeking a Sr. Claims Specialist to join our branch office located in Des Moines, IA
. With 11 branch offices in 10 states, BITCO provides quality insurance services to specialized industries including construction, forest products and oil & gas. This position is eligible for a hybrid work schedule with required business travel to BITCO office locations and customer offices.

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto, Commercial Property and General Liability). This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

• Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims
• Prepare reservation of rights letters, nonwaiver agreements, and coverage DISCLAIMERS to address claim coverage issues
• Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
• Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
• Provide proper documentation and reporting of investigation and claims handling activities
• Negotiate, including through mediation, arbitration, or other court-supervised settlement efforts, settle, and resolve claims with claimants, insureds, and their lawyers; provide appropriate claims resolution documents
• Maintain a working knowledge of regulatory and jurisdictional requirements
• Provide direction to and manage defense counsel, independent adjusters and other third parties retained to assist in a particular claim
• Other duties as assigned

• Minimum of 5 years of experience with the following:
  • Coverage Review – interpreting policies, agreements and DISCLAIMERS
  • Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
  • Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
  • Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
• Knowledge of coverage, negligence principles, investigation and negotiation techniques
• Ability to obtain and maintain state adjusting licenses, as needed
• Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
• Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
  
  Ability to manage and organize workload of multiple tasks simultaneously
• Excellent judgement, negotiation, and decision making skills
• Must be able to travel between different off-site locations or overnight in an expeditious manner
• Experience in handling liability claims in one or more of the following states: IA, KS, NE, ND, MN, or WI

• Competitive salary and benefits
• Paid time off and 12 paid holidays a year
• Health, dental, and vision insurance
• Company paid life insurance – 2x annual earnings
• Old Republic 401(k) Savings and Profit Sharing Plan
• Education and training opportunities
• Insurance designations encouraged with financial assistance available
• Daily two-hour flexible start and end time for 7.5-hour workday
• Employee Fitness Program

Des Moines, IA $81,900.00-$