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HelpDesk/Support Technical Support

Service Desk Analyst: First-Point Customer Support

Job in West Drayton, Greater London, UB7 7HQ, England, UK
Listing for: VIRTUS Data Centres
Full Time position
Listed on 2026-03-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading UK data centre provider is looking for a Service Desk Analyst to join their team in West Drayton. This role involves handling customer inquiries via phone and email, ensuring effective communication while following incident and change management processes. The ideal candidate will have strong customer service skills, experience with Microsoft Office, and the ability to work towards tight service level agreements.

This full-time position operates from 10am-7pm, with some flexibility required.
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