Enrollment Outreach Officer

Enrollment Outreach Officer

Department:
Student Recruitment |

Location:

Greenford | Type:
Permanent |

Contract:

Full-time

About Us:

GEDU Global Education is a higher education provider offering sector-relevant courses across ten campuses. We partner with leading UK institutions to deliver vocational, undergraduate and postgraduate programs.

Role:
We seek a dynamic Student Recruitment Advisor to attract and enroll prospective students, guiding them through admissions and ensuring exceptional customer service.

Visa:
This role is not eligible for visa sponsorship.

• Track enquiries, applications, admissions data and manage recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students.
• Engage prospective students via phone, email and virtual platforms to nurture leads.
• Provide information, advice and guidance on Student Finance and available financial support.
• Assist with special projects and initiatives related to recruitment and enrolment as needed.

• Sales Acumen:
  Identify needs and goals of prospective students, recommend suitable programs and achieve enrolment targets.
• Communication
  
  Skills:
  
  Effectively communicate via in-person, phone, email and other platforms.
• Customer Service
  
  Skills:
  
  Address enquiries, concerns and needs in a timely and professional manner.
• Active Listening:
  Attend to needs and concerns and respond with tailored solutions and support.
• Closing
  
  Skills:
  
  Guide students through the enrolment process, overcome objections and secure commitments.
• Time Management:
  Prioritize tasks, follow up with leads and meet recruitment goals within deadlines.
• Goal Orientation:
  Set ambitious recruitment targets and exceed them while focusing on student success and satisfaction.
• Resilience and Persistence:
  Demonstrate resilience and persistence when faced with rejection or challenges; maintain motivation to meet recruitment targets.
• Program Knowledge:
  Maintain in-depth knowledge of GBS programs, admissions requirements, and career outcomes.

• 25 days annual leave plus 8 public holidays.
• 1 extra day of leave per year of service up to 5 days.
• Workplace pension scheme.
• Tuition reimbursement for career development courses.
• Flexible benefits:
  Cycle to Work, Workplace Nursery, Techscheme and more.
• Perks@Work discounts platform, wellbeing centre and more.
• Reward and recognition programme.
• £500 award employee referral scheme.
• Discretionary annual performance bonus.

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GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.