Teller/Member Services Representative; Part-time
Listed on 2026-01-17
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Member Services Representative
Are you passionate about providing exceptional service? Comfortable with numbers and cash handling? You could be the perfect fit for our team as a Member Services Representative (MSR) at Town & Country Credit Union.
As the welcoming face of the credit union, MSRs are often the first and only point of contact for our members. We're seeking individuals who excel in customer service, have strong attention to detail, and enjoy being part of a supportive, member-focused team.
What You'll DoAs an MSR, you'll handle a variety of financial transactions and help create a seamless, friendly experience for our members.
Key responsibilities include:
- Processing deposits, withdrawals, loan and credit card payments, cashier's checks, money orders, and cash advances.
- Balancing your cash drawer daily and ensuring all transactions are accurate.
- Assisting members in person, over the phone, and by mail.
- Identifying member needs and cross-selling products and services that add value.
- Resolving member concerns with professionalism and efficiency.
- High school diploma or equivalent required.
- At least one year of related experience in a financial institution or similar cashier role.
- Strong communication and interpersonal skills.
- Accuracy and comfort working with numbers.
- Basic computer proficiency and keyboarding skills.
- Availability for a flexible schedule: varying shifts Monday-Friday, with rotating Saturdays, 20-25 hours per week.
We're a team of 175 professionals across 10 branches in Fargo, West Fargo, Minot, Kenmare, and Stanley. At Town & Country Credit Union, we're committed to making a positive impact on our members, our employees, and our communities.
We believe in delivering outstanding products and services while fostering a supportive and growth-oriented work environment. You'll find opportunities to take on new challenges, grow your skills, and make meaningful contributions every day.
Benefits You'll EnjoyWhether you're full-time or part-time, we offer a range of benefits designed to support your well-being and success:
If you're looking for a role where your attention to detail, enthusiasm for service, and team spirit truly matter-we'd love to meet you.
Explore our careers and apply here
Town & Country Credit Union is an Equal Opportunity Employer.
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