Adult Services Librarian

Under limited supervision, the Librarian delivers and evaluates library events, programs, and services based on community needs. The Librarian is also responsible for providing direct customer service and connecting patrons to resources that meet their needs and goals.

• Contributes to an internal culture of positivity, excitement for continuous organizational change, and a customer focus, through communication and action that reflects the City of West Fargo’s values(teamwork, respect, integrity, communication, and service).
• Communicates courteously and professionally. Develops working relationships with others in carrying out job functions.
• Develops, plans, and delivers recreational and educational library events for youth or adults. Arranges outside presenters as needed. Collaborates with staff to ensure timely publicity for events.
• Analyzes statistics on events, attendance, and services for continuous improvement.
• Collaborates with regional libraries and other organizations to provide joint literacy and library programs.
• Participates in off-site programming activities and represents the library at community events.
• Maintains knowledge of current trends, development, and best practices in library services.
• Performs collection management in and selection in assigned areas.
• Performs shifts at the service desk including advanced reference services.
• Acts as Librarian in Charge when assigned.
• Addresses and resolves difficult customer service interactions and incidents as they arise.
• Works independently or with other staff to create and edit documents.
• Serves on library teams and committees as assigned.
• Participates in planning and mounting exhibits and displays.
• Works safely, follows safe work practices, and identifies and reports unsafe work conditions.
• Performs other duties as required or assigned.

• Bachelor’s degree in a related field.
• Two years of customer service experience in a library.
• Equivalent combination of education and experience is acceptable.
• Ability to create and maintain effective working relationships with peers, superiors, other City departments, subordinates, vendors, contractors, external government agencies and organizations.
• Strong communication skills, both orally and in writing.
• Valid driver’s license.

• Master’s degree in Library Science from an ALA-accredited institution.