District Food Service Manager

Job Description and Responsibilities

Position: District Food Service Manager
Immediate Supervisor:
Retail Operations Manager

• 401(k) with company matching
• Health insurance
• Dental and Vision insurance
• Paid time off
• Employee discounts on products and fuel
• Bonus pay opportunities
• $2,500 signing bonus

• Full-time
• Typically Monday to Friday, with weekend availability as needed

The District Food Service Manager is responsible for achieving maximum sales, profitability, and growth in the food service category while ensuring consistency, quality, and compliance across all locations. This role provides leadership, training, and operational oversight to Food Service Managers, ensuring alignment with company standards, values, and goals.

• Represent Petro Serve USA and promote company values and goals.
• Drive food service sales and margin improvement in accordance with budget targets.
• Reduce waste and control costs to meet company benchmarks.
• Ensure consistent preparation, portion sizes, presentation, and availability of food.
• Uphold and enforce food safety, sanitation, and handling requirements.
• Monitor and enforce compliance with company policies, procedures, and performance standards.
• Conduct and document monthly store inspections.
• Train, coach, and develop Food Service Managers and staff.
• Set clear expectations and hold Food Service Managers accountable.
• Communicate budgets, performance results (sales, margins, waste), policies, procedures, promotions, and directives.
• Ensure all locations maintain compliance with health, fire, and safety regulations; follow up on inspections and violations.
• Verify Serve Safe certification is active and posted at all locations.
• Monitor vendor pricing and costs to align with margins and profitability targets.
• Work with vendors on product issues, new items, promotions, and order guides.
• Arrange equipment repairs, maintenance, and replacement with approval.
• Protect company assets including equipment, fixtures, inventory, and supplies.
• Shop competitive stores for pricing and product comparison; recommend changes as appropriate.
• Provide daily reports and escalates major issues, changes, or trends to supervisor.
• Exhibit leadership through teamwork, accountability, and sound business judgment.
• Perform other duties as assigned.

• Ability to lift and carry up to 50 pounds.
• Frequent bending, kneeling, sitting, and standing for extended periods.
• Ability to follow supervisor direction and provide clear instructions to staff.
• Tolerance to exposure from cleaning products.
• Ability to work in extreme cold and hot environments.
• Willingness to travel to out-of-town stores, including overnight visits.
• Work as many hours as needed to fulfill responsibilities (minimum 50 hours per week).
• Complete a minimum of one half-day visit per store per month to conduct inspections and reports.
• Dedicate an average of two days per month at the office for administrative tasks.
• Valid Drivers license
• Previous food service management preferred