Operational Resilience and Business Continuity Manager

Operational Resilience and Business Continuity Manager

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Job Title:

Operational Resilience & Business Continuity Manager
Division: BSS - Change Management

Reports To:

Group Head of Change
Key Relationships:
All IT, Compliance, Procurement, Data Management, Risk Management, Commercial Management, Talent Management, General Management and Underwriting and Claims Operation Staff, Operational Resilience Committee, Suppliers

Shared responsibility for Beazley’s implementation of the Operational Resilience regulatory requirements in all regions and platforms that Beazley operates. Contribute to all aspects of Operational Resilience and Business Continuity across Beazley, ensuring that resilience‑by‑design principles are embedded across the organisation.

• Work with the existing Operational Resilience & Business Continuity team to keep the strategy up to date, ensuring the appropriate practices and framework are implemented and reviewed on an ongoing basis.
• Monitor resilience of Important Business Services (IBSs) and critical resources, including the development and monitoring of metrics across IBS and critical resources.
• Contribute to the creation of the annual Operational Resilience Self‑Assessment to ensure senior management teams have an accurate and accessible assessment of our resilience position which also meets regulatory requirements.
• Lead operational resilience testing strategy in agreed territories and develop a testing roadmap with the Operational Resilience team and relevant business areas to review and document the resilience and recovery options in the event of “severe but plausible disruption” scenarios; determining whether the test is passed or failed.
• Undertake reviews of Beazley’s key third‑party suppliers, vendors and outsource providers to ensure that Operational Resilience controls are in place and requirements are being met. Work with the Procurement team to ensure the appropriate controls and measures are available to manage contracts and material outsource/supplier questionnaires.
• Work with Beazley change functions to ensure that operational resilience requirements are embedded in all projects, change programmes, processes and systems.
• Work with the CISO team to ensure that Operational Resilience requirements are aligned with and factored into Beazley’s Information Security Strategy.
• Establish and maintain effective relationships with key heads of departments and service owners and ensure all operational resilience matters are managed effectively.
• Assist with any other operational, financial, business recovery and resilience matters and regulations as required.
• Attend and input into the Incident Management Working Group meetings, and take responsibility for oversight through to conclusion of Business Continuity incidents/events.
• Contribute to the development of and implement a test strategy for Beazley’s Business Continuity plans.
• Work with the Risk Management function to ensure an effective solution is in place for logging, managing, reporting on and learning from incidents.
• Drive the development of department‑level business continuity plans, working closely with department leaders.
• Contribute to the Business Impact Assessment strategy and assist with the creation of a BIA framework aligned with the Operational Resilience framework.
• Liaison with regulators on Operational Resilience related matters, ensuring our processes and controls for events are aligned with their requirements and expectations as appropriate.
• Responsible for timely completion of all regulatory returns associated with Operational Resilience and Business Continuity.
• Establish and maintain effective relationships with key executive and board members and ensure all operational resilience and business continuity matters are included in the provision of regular board training.
• Act as an internal subject matter expert and consultant to our business stakeholders.

• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic attitude that contributes to an internal…