IT Technician

IT Technician – Physical Therapy & Sports Medicine Centers

Join to apply for the IT Technician role at Physical Therapy & Sports Medicine Centers. This position supports the IT operations of a high-energy, fun and growing, private practice Physical Therapy organization with 38 locations.

Physical Therapy & Sports Medicine Centers provided pay range: $55,000.00/yr – $67,000.00/yr. This range is provided by Physical Therapy & Sports Medicine Centers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

We are hiring a Full-Time, On-site, Level 2 IT Technician. The ideal candidate has a strong customer service background, a passion for technology, and a solid understanding of information security concepts. We’re looking for a motivated self-starter who thrives in a fast-paced environment, eager to learn and grow while meeting deadlines and delivering high-quality results independently.

• Manage service requests within the IT Ticket system
• Configure and install platforms to devices for employees and train new employees on usage
• Provide technical support by troubleshooting and resolving IT incidents, primarily computers in a Windows 11 environment
• Lead maintenance tasks of computers
• Oversee 365 licensing for users
• Work with vendors for product use, enhancements and troubleshooting
• Create and maintain technical documentation, recommending workflow improvements

• Minimum 2 year Technology degree or comparable work experience
• 3 – 7 years of IT work experience with a demonstrated ability to problem solve & take corrective action
• Advanced desktop troubleshooting skills
• Remote desktop experience
• Project management experience
• Demonstrated strong analytical skills
• Excellent customer service skills
• Excellent time management skills with attention to detail
• Travel within Connecticut & Massachusetts; mileage reimbursed
• Ability to work occasional weekend hours and some evenings weekly
• Prior technology training experience preferred

Physical Therapy & Sports Medicine Centers (PTSMC) was founded in 2000 by physical therapist Alan Balavender. PTSMC has grown to 37+ locations, partnering with clinicians who share our passion for patient-centered care. We serve over 35,000 patients annually and are proud to be recognized as a Top Workplace in Connecticut for 14 consecutive years and a Top Workplace USA for the past 5 years.

Our PT for Life culture defines how we care for our patients, our communities, and each other. We value teamwork, respect, and personal growth, and our commitment to excellence has earned us a World Class rating through the Net Promoter Score system and consistent 5-star Google reviews. At PTSMC, you’ll find a team that values innovation, collaboration, and making a difference every day.

Mid-Senior level

Full-time

Information Technology

Hospitals and Health Care

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