Appliance & Refrigeration Repair Tech; Williamsburg, MA

Appliance & Refrigeration Repair Tech (Williamsburg, MA)

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• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome.
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $18‑$30 hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive set of medical, dental, and vision benefits. Employer‑paid health‑care subsidy up to $4,000 annually for eligible employees.
• 401k match – Employer match 100% on the first 3% of your before‑tax contributions.
• Additional earning opportunities – Performance bonuses and sales incentives throughout the year.
• Year‑round work – With Sears’ large scale and wide product range, technicians are kept busy all year.
• Expert training – Best‑in‑class training program; tens of thousands of repair technicians trained by Sears Technical Institute.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross‑train to keep growing your career. Average tenure >12 years.
• Tools provided – Company vehicle, uniforms, specialty tools, mobile phone, and industry‑leading app that eliminates paperwork and provides technical support.

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances with high quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves.
• Deliver excellent customer experience that exceeds expectations consistently.
• Provide customers with value‑added solutions that help make their home cleaner, more comfortable, and protected.
• Keep company truck well‑maintained and organized, and manage parts efficiently.
• Perform other duties as assigned.

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Preferred experience repairing and diagnosing a variety of home appliances.
• Ability to follow directions and processes for quality workmanship.
• Comfort with using a smartphone, including part ordering.
• Successfully pass a background and drug screen.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100%.
• Ability to work variable and flexible hours, including required overtime.
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks.
• Excellent communication skills, both verbal and written; ability to read, write, and speak English.
• Physical capability to constantly lift, carry, push, or pull up to 20 lbs (frequent 50 lbs, occasional 100 lbs).
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit, and type using a keyboard.
• Physical capability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl.
• Ability to occasionally reach above shoulder.
• Ability to drive an automatic transmission vehicle.

Years of

Experience:

1‑2 Years

Travel Requirements:
Road Warrior (≥ 75%)

Location:

Williamsburg, MA 01096, United States

Employment Category:
Regular, Full‑time

Business:
Sears Home Services – In Home

Job Function:
Repair/Installation