Receptionist, Administrative​/Clerical

We are looking for an organized, professional, and welcoming Receptionist to be the face of our nursing home in West Haven. This role is perfect for someone who thrives in a dynamic environment, enjoys interacting with people, and has a passion for providing exceptional service to residents, families, and staff members. Whether you’re new to being a receptionist or have prior experience, we want to hear from you!

Key Responsibilities:

• Serve as the primary point of contact for all visitors, residents, and employees while ensuring that the reception area operates smoothly and efficiently.
• Oversee the reception desk schedule and ensure that all front desk staffing needs are met, including coordinating coverage for breaks, vacations, and weekends.
• Provide top-notch customer service by greeting visitors with a smile, addressing inquiries, and directing calls and requests appropriately.
• Assist with basic administrative tasks, including data entry, maintaining visitor logs, managing incoming/outgoing mail, and ensuring a well-organized reception area.
• Act as a liaison between departments, staff, residents, and families, ensuring accurate and timely communication.

What We’re Looking For:

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and general computer skills.
• Exceptional verbal and written communication skills, with a professional demeanor.
• A positive, warm, and approachable personality with a passion for helping others.
• Flexibility to work weekends or additional hours as needed.
• Cashiering experience supporting resident financial management and transactions.
• Looking for someone dependable who can adhere to their assigned schedule.

Benefits of Joining Our Team:

• Competitive pay and comprehensive benefits package
• A fun, supportive and collaborative work environment
• Opportunities for professional growth and development