Team Lead - Primary Care West Haven - West Haven

Team Lead - Primary Care West Haven - West Haven

Job Category
:
Administrative Support for Medical Practices

Requisition Number
: TEAML
001604

• Posted :
  December 12, 2025
• Full-Time
• On-site

Showing 1 location

PACT and PACT MSO Primary Care West Haven
1 Cellini Pl
West Haven, CT 06516, USA

By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company.

Proof of annual flu vaccination is required for all employees.

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group with multiple locations and is seeking a Team Lead. The hours are Monday through Friday 8:30am to 5:00pm. The position is located primarily in West Haven but may float to office locations in New Haven, Milford, Guilford, Wallingford and Cheshire as needed.

The Team Lead handles daily workflow, schedules, and issues within a department.

Essential Functions

• Point person for the department including answering questions and inquiries from employees in the department, outside the department, patients, etc.
• Resolves daily workflow issues
• Train employees in the department
• Maintain training materials and process / procedures
• Reminds employees of policy and procedures

Skills and Knowledge

• Full understanding of department workflow, systems, and procedures
• Communicates directly and clearly
• Demonstrated knowledge of computers

Education and Experience

• High school diploma or equivalent
• 5 years of experience in the department or similar department

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.