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Emergency Crisis Mgmt/ Disaster Relief Customer Service Rep

Calm-Voice 911 Dispatcher & Emergency Responder

Job in West Haven, New Haven County, Connecticut, 06516, USA
Listing for: Northern911
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17.5 - 19.5 USD Hourly USD 17.50 19.50 HOUR
Job Description & How to Apply Below
A specialized emergency communications provider is seeking an Emergency Response Specialist in West Haven, Connecticut, to manage 911 calls and support emergency services. The ideal candidate must have a High School Diploma and be fluent in both English and Spanish. Responsibilities include answering emergency calls, coordinating responses, and providing exceptional customer service under pressure. Competitive pay ranging from $17.50 to $19.50 per hour, with additional compensation for language skills, along with comprehensive training and a vibrant company culture.

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