Payroll Specialist

Overview

Home Serve USA, a Brookfield Infrastructure Group portfolio company is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does Home Serve do and what makes it so great? Well, we’re glad you asked!

We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met.

And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At Home Serve, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

No matter your role at Home Serve, you’re part of a growing team that’s working to make home repairs and improvements easy.

Position Overview: The Payroll Specialist is responsible for the payroll processing of multi-state, multi-entity weekly, biweekly, and supplemental payrolls.

• Perform all activities necessary to process multi-state, multi-entity weekly and biweekly payrolls.
• Responsible for verifying new hire information entered by People Connect (People Ops shared services).
• Process all payroll changes including rate changes, employee profile changes, and involuntary payroll deductions.
• Process hours in UKG Workforce Management.
• Process 401k weekly and bi-weekly file and payment to retirement provider.
• Responsible for creating and maintaining standard operating procedures, checklists and other tools to assist in the accurate and timely processing of payroll activities.
• Create reports for senior management and assist with special projects as needed.
• Process General Ledgers and Payroll Journal Entries.
• Process monthly union dues payment.
• Respond to supervisor inquiries relating to time sheets.
• Reconcile payroll accounts and cash accounts with bank.
• Provide and update the payroll approval reports for final payroll approval.
• Respond to employee inquiries in a timely manner.
• Assist managers and employees in the resolution of employee pay concerns.
• Responsible for administering the PTO balances and accruals.
• Responsible for the 941 Reconciliation for each entity.
• Assist with implementing interface files.
• Cross training with Payroll Analyst.
• Provide Workforce Management training to supervisors (upon request).
• Prepare ad-hoc reports for business partners upon request.
• Special projects as assigned.

Essential Job Function

• Payroll Processing — 40%
• Analysis & Reporting — 20%
• Employee/Manager Assistance & Guidance — 15%
• Tax Related Inquiries & Tax Filings — 15%
• Payroll Projects — 10%
• Total — 100%

• Associate degree in accounting or finance (or equivalent experience).
• Minimum of 5 years of payroll processing experience.
• Strong working knowledge and experience utilizing payroll software is required (UKG specific experience is preferred).
• Multi-state processing experience.
• Demonstrated success working in a fast-paced and deadline-oriented team environment.
• Strong attention to detail.
• Strong working knowledge of Excel is required.

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.

The employee is…