Quality Manager
Listed on 2026-10-12
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, Production QC/QA, Regulatory Compliance Specialist, Quality Engineering
- HSA Employer Contribution
- Paid Health Insurance for Employee
- Simple IRA
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
M&S Machine & Tool Co., Inc. is looking for a driven and detail-oriented Quality Manager to join our team in West Haven, CT. This is a key leadership role for a quality professional ready to own and elevate our quality systems in a fast-paced manufacturing environment. If you thrive on precision, process improvement, and building a culture of excellence, we want to hear from you.
Responsibilities:- Develop, implement, and maintain quality management systems (QMS) to ensure compliance with AS9100 industry standards
- Lead internal audits, inspections, and corrective action processes (CAPA) to drive continuous improvement
- Oversee first article inspections (FAI), in-process inspections, and final product quality checks
- Collaborate with engineering, production, and operations teams to resolve quality issues and reduce defects
- Manage customer quality complaints.
- Monitor and analyze quality metrics, KPIs, and reporting to identify trends and improvement opportunities
- Ensure compliance with customer specifications, drawings, and applicable regulatory requirements
- Train and mentor shop floor personnel on quality standards, procedures, and best practices
- 5+ years of quality management experience in a machining, manufacturing, ideally in a precision parts environment
- Strong knowledge of QMS standards such as ISO 9001, AS9100, or IATF 16949
- Proficiency with GD&T, CMM inspection, and metrology tools
- Experience leading root cause analysis and corrective/preventive action (CAPA) processes
- Familiarity with customer quality requirements and first article inspection (FAI) documentation
- Strong leadership, communication, and cross-functional collaboration skills
- Detail-oriented, organized, and able to manage multiple priorities in a dynamic shop environment
- Bachelor's degree in Engineering, Quality, or a related field preferred; CQE or CQM certification a plus
M&S Machine & Tool Co., Inc. is a trusted precision machining and manufacturing company based in West Haven, CT, with a long-standing reputation for delivering high-quality, tight-tolerance components to demanding industries. Our customers rely on us for our craftsmanship, reliability, and commitment to getting it right every time. We take pride in a team-oriented culture where skilled professionals are valued, supported, and given the opportunity to make a real impact.
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