Commercial Roofing Service Supervisor- West Haven, CT

West Haven, CT | In office daily | Supporting service throughout New England Nations Roof is one of the largest commercial roofing contractors in the United States. We’re seeking a Service Supervisor to support our Service Manager and help coordinate commercial roofing service work throughout New England.

This hands-on role combines commercial roofing service knowledge with daily dispatching, documentation, field team support, and customer communication. The Service Supervisor reports to the West Haven office each workday and helps keep service requests moving from the initial call through completion.

What You’ll DoSupport the Service Manager in the day-to-day operation of the service division

Schedule and dispatch technicians and crews across New England, adjusting priorities as service needs change

Help field teams troubleshoot leaks and repairs using your technical knowledge of commercial roofing systems

Communicate with customers about scheduling, work status, and next steps

Maintain accurate work orders, service reports, photos, and other required paperwork

Follow up with field teams to confirm work is documented and completed safely and to quality standards

Assist with inspections, repair recommendations, proposals, and other service needs

What We’re Looking For Commercial roofing service experience is required, including technical knowledge of leak investigation, repairs, and maintenance

Experience coordinating technicians or crews and managing a changing service schedule

Strong computer skills and attention to detail when handling dispatching, work orders, and paperwork

Clear, professional customer communication

The ability to stay organized, solve problems, and support the Service Manager across all aspects of the division

Ability to report to the West Haven, CT office daily

Why Join Nations Roof?

Competitive compensation

Performance-based bonus opportunities

Medical, dental, and vision insurance
401(k) with company contribution

Paid holidays and PTOCareer growth opportunities with a national commercial roofing company

If you know commercial roofing service and enjoy keeping customers, field teams, and daily operations on track, we’d like to hear from you.

Apply today to join our West Haven service team.

Nations Roof is an Equal Opportunity Employer and a Drug-Free Workplace.

NO RECRUITING AGENCIES.#IND
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