Certified Medical Assistant; Nassau

Certified Medical Assistant (Central) Nassau County at GoHealth Urgent Care

You’re more valuable than ever – And that’s just how we’ll make you feel.

Northwell, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer‑centric care company, operate urgent care centers across NYC, Long Island and Westchester. At Northwell‑GoHealth Urgent Care we place the needs of our patients first by providing an effortless patient experience, a welcoming culture of care and seamless integration with market‑leading health systems and our communities.

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Responsibilities include managing the check‑in and registration process, interviewing patients, measuring vital signs, recording information on patients’ charts, drawing and collecting blood samples, preparing specimens, and preparing treatment rooms for examination.

Hourly rate: $17.50–$26.00. Bonus eligible up to $600/month.

• High School Diploma required
• Graduate of a Medical Assisting Program preferred

• Medical Assistant experience preferred
• Front Desk experience preferred

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required at the time of hire:
  • CCMA - Certified Clinical Medical Assistant (verified through NHA)
  • CMA - Certified Medical Assistant (verified through AAMA)
  • RMA - Registered Medical Assistant (verified through AMT)
  • NCMA - National Certified Medical Assistant (verified through NCCT)
  • NRCMA - Nationally Registered Medical Assistant (verified through the NAPH)
• In lieu of an approved MA Certification, the following certifications are also accepted at the time of hire:
  • Graduate of an Accredited School of Nursing or LPN or RN
  • EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
  • CNA - Certified Nursing Assistant

• Conduct patient registration, including securing required paperwork and insurance documentation, and verifying insurance and patient eligibility.
• Process co‑pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, including conducting interviews to verify patient information and medical history.
• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and upscale critical cases to the provider as needed.
• Conduct point‑of‑care testing as needed (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to the provider.
• Stock supplies and maintain exam rooms, front desk, and reception area; ensure providers have necessary medical supplies.
• Manage order sheets to maintain supply inventory levels and regularly check expiration dates on supplies.
• Maintain medical records and scan charts into patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.
• Ensure the reception area is well maintained.
• Conduct courtesy call‑backs for patient follow‑up.
• Perform opening and closing duties, including cashing out, end‑of‑day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain QA/QC logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

• Basic Medical Assistant duties
• Ability to type quickly and basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, ability to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect, and sensitivity to cultural/social differences

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy‑related condition, or otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.