Community Affairs Supervisor

Why We Ho

The City of West Hollywood is like no other city in the world. Located in the heart of metropolitan Los Angeles and only 1.9 square miles, the City of West Hollywood was incorporated in 1984 by a unique coalition of people including LGBTQ (lesbian, gay, bisexual, transgender, and queer activists), older adults, and advocates for affordable housing. West Hollywood is an international tourism destination with a diverse population and is also the location of many entertainment, design, technology, and hospitality‑based businesses.

The City is a robust economic, arts, and cultural center instilled with idealism, creativity, and innovation and is home to iconic places such as the Rainbow District, the Sunset Strip, and the Design District. A spirit of community activism and civic pride thrives in West Hollywood for many of its approximately 36,500 residents. The City of West Hollywood has a strong progressive voice, is a leader among communities, and is filled with a rich history.

The City prides itself on strong core values:
Respect and Support for People;
Responsiveness to the Public;
Idealism, Creativity, and Innovation;
Quality of Residential Life;
Promotion of Economic Development;
Public Safety; and Responsibility for the Environment – and is proactive in responding to the needs of its diverse community.

The City Manager’s Department implements the vision, broad policy goals, and ongoing strategic programs of the City Council and ensures that City operations remain true to and consistent with the Mission Statement and Core Values of the City. This is accomplished by providing leadership, executive direction, and oversight to all City operations and services, ensuring that City management and staff work collaboratively and creatively to understand and address the needs of its constituency.

It is the primary goal of the City Manager’s Office to ensure that the organization achieves the primary strategic goals identified in the City’s Strategic Plan and to implement the ongoing programs of adaptability to future change, institutional integrity and actively participate in regional issues.

The City of West Hollywood is seeking an experienced and politically savvy professional to serve as a Community Affairs Supervisor. This key position serves as a liaison between the City Manager’s Office, City Council, and community stakeholders, acting as a trusted resource for constituent concerns and inquiries. The incumbent will represent the City at community meetings, meet with constituents to address their concerns and feedback, and remain informed of developments happening in the City.

The incumbent will also be responsible for researching, drafting, and coordinating staff reports, proclamations, and certificates, and will directly supervise, review, and support the work of staff in the City Manager’s Department.

This public‑facing role requires exceptional interpersonal and communication skills, diplomatic judgment, and the ability to build strong relationships across diverse community stakeholders. The ideal candidate will be comfortable navigating complex community dynamics while maintaining the highest standards of professionalism and discretion.

• Oversees constituent services with a focus on policy, responsiveness, and problem‑solving for residents and businesses.
• Represents the City Manager’s Office at neighborhood, business, and stakeholder meetings and events.
• Works on sensitive and complex constituent issues.
• Develops and manages community engagement programs and neighborhood relations.
• Prepares Council meeting materials, including talking points and notes for presentations and adjournments in direct support of the City Manager and Council.
• Responsible for City‑issued proclamations, commendations, and certificates.
• Drafts staff reports primarily focused on policy issues and Council initiatives.
• Supervises the Management Analyst and two administrative staff positions.

• Demonstrates strong interpersonal skills.
• Possesses strong political acumen and diplomacy.
• Has experience with policy research, analysis, and implementation in a government setting.
• An experienced leader and supervisor.
• Excels at constituent relations and customer service.
• Highly organized and detail oriented.
• An excellent communicator and writer.
• Understands local government operations.
• Flexible and committed to public service.

This position is eligible to work remotely for up to 50% of its time, subject to approval and based on the ongoing operational needs of the City.

For full position details, please click the job description:
Community Affairs Supervisor.

Reports to:

Assistant to the City Manager

• Bachelor’s degree from an accredited four‑year college or university in a related field;
  Master’s degree in related field is preferable.
• Four to five years of progressively responsible related experience.