Travel Health Information Services Technician

Overview

Travel Health Information Services Technician — Near West Hollywood, CA Area

Length of Assignment: 13-Week Contract (Full-Time / Part-Time / Per Diem Shifts Available)

Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response time frames and in accordance with State and Federal requirements and HIPAA regulations. Address customer inquiries for patient information, assists callers with making record requests and general customer service. Educate customers on information confidentiality and privacy regulations. Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response time frames and in accordance to State and Federal requirements and HIPAA regulations.

Identifies and responds appropriately to both internal and external customer needs utilizing available resources.

• 3–5 years of relevant experience in a healthcare setting
• Minimum 1 year of experience using EPIC’s Release of Information (ROI) module.
• Demonstrated knowledge of HIPAA laws and medical records handling
• Proven ability to process requests for various entities (patients, legal, medical, etc.)
• Proficiency with Kofax, PDF applications, and e-fax systems
• Data entry accuracy of 95% or higher

• EPIC/ROI (release of information module in EPIC) experience min 1 year required
• Some knowledge of HIPAA and Release of Information
• Preferred RHIT/RHIA but no licensure required

For prompt and confidential consideration, please apply to the link below:

to apply online