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Technical Support Specialist

Job in West Hollywood, Los Angeles County, California, 90069, USA
Listing for: GoHire Technologies LTD.
Per diem position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Technical Support Specialist at AMW Group

AMW provides strategic services and develops software and AI agents for businesses, backed by nearly 30 years of marketing, sales and business experience.

Help our clients with our software every day, and make sure what they report gets fixed.

What you'll do

  • Answer client questions and support requests every day, by email, chat and phone.
  • Reproduce problems, write clear reports for engineering and follow through until they're fixed.
  • Help new clients get set up and get their team started.
  • Keep help articles current as our products change.

What you bring

  • Experience supporting software users.
  • Patience, clear writing and a knack for troubleshooting.
  • Comfort learning products in depth.

This is a remote role, with on-location work as needed.

We are looking to fill the Technical Support Specialist position at GoHire Technologies LTD. in West Hollywood, CA, United States.

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