Property Manager

This position entails the direct responsibility of the physical operations and administrative property management support for the Asset Manager responsible for The Sunset, a premier mixed‑use (Retail and Office) property in West Hollywood. This position reports to the Senior Property Manager and has one direct report (Assistant Property Manager). This role ensures the property delivers a world‑class shopping experience, maintains impeccable standards of safety and aesthetics, and supports tenant success while maximizing asset value.

• Well organized with attention to detail; follow through with assignments; must possess good verbal and written skills and be able to communicate effectively with employees, tenants, vendors, contractors, etc.
• Must be proficient with financial concepts and applications.
• Must be self‑directed, motivated and logical in problem solving.
• Achieved or be in the process of certification as a Certified Property Manager (CPM) or Real Property Administrator (RPA); a college degree is highly preferred.
• Must have experience in preparing financial reports, monthly variance reports, operating budgets, CAM reconciliations and be computer literate.
• Minimum of 5 years in management of office or industrial commercial real estate required.

An essential function of this position is regular and predictable attendance. The core responsibilities of this position include, but are not limited to the following:

Lead a team of property management professionals, providing guidance, coaching, and support to maximize their performance and professional growth.

• Collaborate with cross‑functional teams, including but not limited to leasing, maintenance, accounting, construction, studio, risk management, marketing, and legal departments, to ensure seamless operations and effective communication. Ensure Senior PM/Asset Manager are looped in accordingly.
• Foster a positive and inclusive work environment, promoting teamwork, open communications, and a customer‑centric approach.
• Host regular staff and one‑on‑one meetings to ensure the operational performance of the team and portfolio are being met.
• Ensure that direct reports are completing timecards accurately, and per policy.
• Coordinate team schedules, industry events, and vacation to ensure that adequate AM team coverage is provided at all times (both during business hours and after hours).

• Regularly inspect exterior and interior building common areas to ensure that the buildings' cleanliness is adequate, and grounds are maintained in a first‑class marketable condition. Consult with outside vendors regarding their expected performance and monitor vendor contracts for compliance.
• Administer and bid service contracts (ie property, portfolio and regional level), manage, and oversee vendor performance to ensure compliance and high‑quality service.
• Work closely with engineering staff to ensure proper repair and maintenance of building systems, and the oversight of the Angus work order system.
• Ensure that Security Post Orders, and ERP are current.
• Ensure that the Operations Staff is proficient with emergency procedures including performing simulations, as well as other delegated assignments. Conduct emergency drills and coordinate with tenants’ emergency processes and drills.
• Actively manage parking operations, if applicable.
• Attend annual property inspections with Regional/Chief Engineer, take detailed notes and work with Chief Engineer to complete repairs / improvements in a timely manner and budget for items as necessary.
• Maintain relevant building operations and tenant files and correspondence within Sharepoint and YDM.
• Responsible for the review and completion of Abstracts, Stacking plans, Options and Encumbrances reports to ensure accuracy.
• Ensure the property delivers a luxury shopping experience with immaculate aesthetics, ambiance, and amenities.
• Coordinate operational logistics for retail events, seasonal activations, and holiday programming that drive foot traffic.
• Manage storefront presentation standards, signage compliance, and common area upkeep to align with brand image.
• On occasion,…