Payroll and Benefits Manager

West Hollywood, California, United States

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

At All Saints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

You will be responsible for leading accurate and timely payroll delivery for approximately 600 employees across All Saints and JV locations in North America and Canada. This role provides management-level partnership to the Payroll and Benefits function and serves as the primary point of contact for all payroll-related matters.

You will partner closely with the wider People & Culture team both regionally and globally, delivering excellent internal customer service to employees and stakeholders. The role includes direct management of one Payroll Assistant and ownership of payroll compliance, reporting, audits, and continuous improvement.

Payroll Delivery & Operations

• Lead the end-to-end payroll process for office, distribution center, and retail store locations across the US and Canada.
• Ensure accurate and timely processing of all payrolls, including salaries, hourly wages, overtime, bonuses, commissions, benefits, and deductions.
• Review and approve payroll funding for net pay, payroll taxes, and deductions, ensuring accurate data entry and timekeeping.
• Act as the main point of contact for payroll queries across the business.

Compliance, Audits & Controls

• Protect the business by ensuring compliance with all federal, state, provincial, and local labor laws and payroll regulations.
• Manage all payroll audits, tax filings, and statutory reporting, including quarterly and year-end processes such as W-2s, W-2c’s, and Canadian equivalents.
• Establish, document, and adhere to year-end and year-begin payroll processes in line with current regulations.
• Partner with payroll providers to ensure all tax documentation and filings are processed correctly and on time.

Systems, Data & Reporting

• Audit HRIS data to ensure benefits, pay rates, hours, hierarchies, accruals, and deductions are correctly set up and maintained.
• Manage and monitor payroll accounting functions, including general ledger interfaces, reconciliations, and payroll-related journal entries.
• Prepare weekly, monthly, quarterly, and year-end payroll reports to support accounting reconciliations.
• Produce weekly payroll forecasts and analyses and support Finance with month-end close, financial statements, and ad-hoc projects.

People Management & Stakeholder Partnership

• Line-manage one Payroll Assistant, providing coaching, training, and performance management.
• Work closely with Payroll & Benefits, People & Culture, Finance, and external vendors to ensure seamless payroll delivery.
• Deliver a strong internal customer service experience to employees, store teams, and senior stakeholders.

• Excellent communication, analytical, and problem-solving skills with strong attention to detail.
• Strong organisational skills with the ability to prioritise multiple tasks and meet tight deadlines.
• Team player and self-starter with strong interpersonal skills.
• Technically competent and highly organised, able to work effectively with all levels of the organisation - from store teams to executive leadership.
• Strong customer service mindset with flexibility to adjust working hours based on business needs.

• 5+ years’ experience leading payroll operations in a multi-state, international organisation.
• Strong working knowledge of U.S. and Canadian payroll legislation and compliance requirements.
• Experience managing payroll across multiple locations and employee populations.
• Highly proficient in Microsoft Office and Google Workspace platforms.
• Experience using Dayforce / Ceridian payroll systems (highly desirable).
• Bachelor Degree or Equivalent Experience required.
• Pr…