SkyBar General Manager

Job Description

Under the general guidance of the General Manager, responsible for coordinating, supervising, and directing Skybar food and beverage operations, while maintaining a profitable Beverage department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

• Must have strong knowledge of Nightlife/Daylife Operations and Marketing
• Work with Marketing Manager to market Sky Bar. Provide support to Marketing Manager by helping gather picture and video content
• Provide creative input on general direction of Sky Bar and special events
• Understands and has the ability to manage a Sales and Incentive program for table and ticket sales. Able to yield table and ticket sales in a strategic manner
• Establish, monitor, and manage budgeted revenue and net operating income. Assures that the budgeting process is performed accurately and efficiently
• Develop and implement action items and provide support and guidance in Skybar to achieve or exceed budgeted revenue and net operating income goals
• Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses
• Institute and monitor service and/or product upgrades in order to maintain the company’s competitive edge
• Establish and enforce specific Standard Operating Procedures
• Promote guest satisfaction throughout the operation
• Implement repeat guest recognition programs to build loyalty to the operation
• Promote inter-company business relations and shares best practices
• Distinguish us as the industry leaders that continually improve to maintain our cutting edge
• Act as a liaison between the Restaurant and Beverage operation
• Supervise and provide leadership to Skybar personnel
• Respond to guest complaints in a timely manner
• Monitor industry trends, take appropriate action to maintain competitive and profitable operations
• Work with other Executive Committee members and keep them informed of Skybar issues as they arise
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
• Coordinate and monitor all phases of Loss Prevention in the Beverage department
• Prepare and submit required reports in a timely manner
• Organize and conduct department meetings on a regular basis
• Monitor quality of service and product
• Initiate menu planning and preparation
• Ensure compliance with all local liquor laws, and health and sanitation regulations, and all Beverage related life/safety and other legal compliance in accordance with federal and local laws
• Ensure the training of department heads on SOP’s, report preparation, technical job tasks
• Select, train, and develop personnel within the department. Able to exercise hire, discipline, personnel performance reviews, and termination of employment discretion within Morgans Hotel Group policies

Salary range: $100,000 to $130,000.

• High School Diploma or equivalent required, College Degree in Business, Hospitality, or related field preferred
• Two to three years experience in overall Food and Beverage operation as well as management experience
• Licenses or Certificates:
  Ability to obtain and/or maintain any government required licenses, certificates, or permits
• Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Ability to multitask, work in a fast-paced environment, and have high-level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Stand, sit, or…