Meta Lab Expert

Position: Meta Lab Experience Expert - Future Opportunities

At a Glance

We’re Growing! Come join our Meta Store Retail team in West Hollywood, CA as we bring Meta AI glasses and wearables along with Meta Quest mixed-reality products to life! As a Meta Experience Expert, you will deliver a best-in-class, white glove experience through immersive, hands-on demos of cutting-edge wearable & mixed reality technology. You will be the face of our client's brand while educating consumers and converting demos to new customer acquisitions.

Our ideal candidate is tech-savvy with high attention to detail, exemplary communication skills, and obsessed with world-class customer service.

You will be working 15-20 hours per week, night & weekend availability required. Regular store hours are 10am-7pm. Must have availability for on-and off-site events, including occasional shifts outside of regular store hours.

While we may not have an immediate opening for this role today, we anticipate exciting opportunities soon—and we want to connect with passionate professionals like you. Whether you're applying with Apollo, BDS, MAG, White Hawk, or BTR, you're joining the same team:
Channel Partners. One network. One purpose. One great place to grow.

Minimum PayUSD $25.00/Hr. Maximum PayUSD $25.00/Hr. Additional Compensation

Bonus potential

What We Offer

• Weekly pay schedule with early wage access-get paid when you need it!
• 401(k) with employer matching
• Limited benefit plans for everyday illnesses and accidents
• Accrued sick time
• Paid training
• Employee assistance program
• BDS employee discount program
• Referral bonus
• Opportunity to work with a growing company that actively rewards and promotes its employees

What You'll Do

• Be a subject matter expert! Fully understand the features and benefits of our client’s products including accessories
• Conduct world‑class demonstrations of our clients’ mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them
• Process consumer transactions using our clients Point of Sale (POS) system
• Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
• Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays
• Show up on time with a can‑do attitude, ready to support team goals and daily operations.
• Other duties as assigned by management

What You'll Bring

Experience and

Education:

• High School Diploma or equivalent
• 2+ years of customer‑facing experience in premium retail
• Proven experience in presentation, public speaking, and/or storytelling

Skills and Attributes

• Exemplary interpersonal communication, soft skills, written, verbal and on camera
• Ability to leverage advanced customer service and industry‑related experience to engage with consumers
• Must be results and detail‑oriented
• Must be extremely tech‑savvy and passionate about technology
• Ability to ask effective questions and be an active listener
• High level of initiative and self‑motivation with a continued drive to learn
• Strong problem‑solving and conflict resolution skills
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time
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Flexible availability including nights & weekends

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping
• Frequently lift and carry up to 25 pounds
• Occasionally lift and carry up to 50 pounds
• Continuous hand/eye coordination and fine manipulation

Important Information

The pay range for this position is based on a variety of factors, including but not limited to relevant experience, education, skills, internal equity, and market data.…