Shift supervisor, Retail

Job Description

Job Description

Shift Supervisor

Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf® has become one of the world’s largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia.

As we grow our brand, we are committed to maintaining our values, heritage and passion for our products. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. Passion is contagious, and we’ve got a serious case of it.

If you are just as passionate as we are, come join our Brew Crew!!

Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf® Shift Supervisors curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.

If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.

• Create coffee moments- share your knowledge, our coffee, and our sustainability practices with guests.
• Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
• Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
• Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
• Care about safety. Safe, healthy employees and guests are our number one priority.
• Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
• Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.

• At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty — FROTH and identify team members who share these values.

• Discounts on our Coffee and Tea
• Medical, Dental, Vision as applicable
• Pay Range : $22.00-$24.50 Hourly (Based on minimum wage ordinance and experience.)
• Observed Holidays
• Sick Pay
• Referral bonus program
• Flexible Uniforms
• Retirement Plan
• Life Assistance Program
• 24 Hour Fitness Discount
• Flexible Schedule
• Fun Environment.
• Working Advantage Discount Program

• Climbing
• Balancing
• Stooping
• Kneeling
• Crouching
• Reaching
• Standing
• Walking
• Pushing
• Pulling
• Lifting
• Grasping
• Feeling (Tangible)
• Talking
• Hearing
• Repetitive Motion
• Sitting
• Medium work - Exerting up to 50 pounds of force occasionally, and / or up to 30 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects.
• The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
• The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts and moving vehicles.
• The worker is required to function in narrow aisles or passageways.

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race,…