Account Manager

Overview

Los Angeles Company seeks a self‑motivated Account Manager with an entrepreneurial spirit to join its growing team.

In this role you will be responsible for targeting prospective new clients as well as working with existing clients to help them grow their online marketing efforts. You will oversee client accounts from initial enrollment through ongoing consulting, building relationships, negotiating, and analyzing marketing campaigns.

• Support affiliate management and sales team as needed
• Negotiate payment terms, CPA pricing, and any billing discrepancies
• Create and manage client contracts and legal documents related to advertisers as needed
• Deliver proactive account management by providing business solutions to clients and offering methods of increasing revenue
• Assist affiliate management team with traffic optimization
• Set up, maintain, and assist in the production of advertiser campaigns
• Manage numerous clients via email, IM, and phone interactions on a daily basis
• Deal with issues that may arise with a sense of urgency
• Knowledge of all facets of the network, including product, campaigns, pricing, performance stats, and competitive landscape
• Make use of available reports and statistics in order to make strategic and business decisions
• Monitor compliance and traffic sources on active client campaigns
• Ensure accuracy of daily advertiser reporting and reconciling month‑end revenue
• Track and record client data, business metrics, pipeline opportunities, ongoing communication and changes in CRM system
• Maintain, retain, and build relationships with existing clients
• Identify and launch new campaigns with existing clients
• Monitor and service existing accounts through proactive calls and follow up
• Research competition, competitive issues, products, and industry trends
• Occasional travel to industry conferences

• Bachelor’s Degree (Marketing, Advertising, or Business preferred but not required)
• At least 1 year experience in a support, sales or marketing field, preferably in online space
• Experienced use of Microsoft Excel & Outlook, and confident navigating all aspects of the internet
• Confident demeanor and high comfort level interacting with all personality types
• Be able to demonstrate effective communication and negotiation skills
• Detail-oriented and highly organized with ability to handle multiple tasks simultaneously and meet deadlines
• Strong analytical skills
  
  Desire to learn and ability to adapt to change
• Proficiency working within Hitpath and Salesforce a plus

This role provides a salary commensurate with experience and a commission plan on managed accounts with opportunity for growth.

Interested candidates should send cover letter and resume to resume or apply directly online. Please, only candidates with relevant experience need apply.